Support | uConnected
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  • Receiving Calls from Government Facilities
  • Setting Anonymous Caller ID for Outbound Calls
  • Call Recording Feature
  • Disable the Voicemail Feature
  • Bereavement support for uConnected services
  • Meet the uConnected App
  • Viewing and Downloading Your Invoices
  • Navigating the uConnected App
  • Call Statistics
  • Logging Into Your Account
  • uConnected App FAQs
  • Troubleshooting the uConnected App
  • Resetting Your Password
  • Support available if I’m experiencing Financial Hardship
  • How Can I Pay for my Service?
  • Changing Your Password
  • Is There a Contract Term?
  • Adding Contacts
  • Scheduling When Calls Are Forwarded
  • Setting Voicemail & Welcome Greetings
  • Voicemail Emails Not Received
  • How Billing Works
  • Calls Not Connecting
  • Setting Up 1800 & 1300 Numbers
  • Blocking Callers
  • Receiving a uConnected Call, Do I Need to Press 1?
  • Setting the Time Zone
  • Viewing Call History
  • Exceeding a Plan’s Allowance of Minutes – Service Needs to Top Up
  • How Do I Set Up uConnected?
  • Setting the Call Forwarding Destination
  • Choosing a New Phone Number
  • Forward Calls to Multiple Phones, Setting a Welcome Greeting & Blocking Callers
  • How Can I Change My Phone Number?
  • Providing Professionally Recorded Greetings
  • Types of Phones That Work – Mobiles, Landlines & International Use
  • Cancelling & Porting a Service
  • Downloading Voicemails
  • Setting up Voicemail to Email
  • Managing Information Security
  • Can I Bring my Own Phone Number?
  • Contacting uConnected
  • Porting from Another Provider
  • How Does uConnected Work?
  • Making Outbound Calls
  • Receiving uConnected Calls While Overseas
  • Changing Plans
  • Ordering a New Phone Number from a Certain Area
  • How Much Does uConnected Cost Me & My Callers?
  • Adding Additional Services
  • Setting How Long Calls Ring For
  • How Long Does it Take to Setup a Service
  • Add or Update Credit or Debit Card Details
  • Adding an Email Address for Invoices
  • Updating Account Details
  • Porting to Another Provider
  • Adding a Business Name
  • Managing Service Usage

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Support | uConnected
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