- Support
- Receiving Calls from Government Facilities
- Setting Anonymous Caller ID for Outbound Calls
- Call Recording Feature
- Disable the Voicemail Feature
- Bereavement support for uConnected services
- Meet the uConnected App
- Viewing and Downloading Your Invoices
- Navigating the uConnected App
- Call Statistics
- Logging Into Your Account
- uConnected App FAQs
- Troubleshooting the uConnected App
- Resetting Your Password
- Support available if I’m experiencing Financial Hardship
- How Can I Pay for my Service?
- Changing Your Password
- Is There a Contract Term?
- Adding Contacts
- Scheduling When Calls Are Forwarded
- Setting Voicemail & Welcome Greetings
- Voicemail Emails Not Received
- How Billing Works
- Calls Not Connecting
- Setting Up 1800 & 1300 Numbers
- Blocking Callers
- Receiving a uConnected Call, Do I Need to Press 1?
- Setting the Time Zone
- Viewing Call History
- Exceeding a Plan’s Allowance of Minutes – Service Needs to Top Up
- How Do I Set Up uConnected?
- Setting the Call Forwarding Destination
- Choosing a New Phone Number
- Forward Calls to Multiple Phones, Setting a Welcome Greeting & Blocking Callers
- How Can I Change My Phone Number?
- Providing Professionally Recorded Greetings
- Types of Phones That Work – Mobiles, Landlines & International Use
- Cancelling & Porting a Service
- Downloading Voicemails
- Setting up Voicemail to Email
- Managing Information Security
- Can I Bring my Own Phone Number?
- Contacting uConnected
- Porting from Another Provider
- How Does uConnected Work?
- Making Outbound Calls
- Receiving uConnected Calls While Overseas
- Changing Plans
- Ordering a New Phone Number from a Certain Area
- How Much Does uConnected Cost Me & My Callers?
- Adding Additional Services
- Setting How Long Calls Ring For
- How Long Does it Take to Setup a Service
- Add or Update Credit or Debit Card Details
- Adding an Email Address for Invoices
- Updating Account Details
- Porting to Another Provider
- Adding a Business Name
- Managing Service Usage
