Call Statistics

Explore the call Insights page from your Call History to analyse call activity with detailed charts. Discover key metrics to understand peak demand times and enhance your performance.

featuresusagepersonalcall-analytics call analytics call analytics call-history call history history call-insights call insights insights call-statistics call statistics statistics dashboard reporting

Personal Platform

In addition to your Dashboard’s Call History page, an additional valuable resource exists to help you gather information from your call activity. Accessible from the Call History page, the new Insights page generates detailed charts to help you understand when you’re most in demand. Metrics include:

  • Average call duration
  • Calls that came inside vs outside your set schedule
  • Calls over the last seven days
  • Calls over the last 28 days, grouped by day of the week
  • Calls over the last 365 days, grouped by hour
  • Calls over the last 365 days, grouped by month

See it all from the Insights page!

Insights