Which platform am I using?
uConnected provides a special voicemail service that, when you don’t answer or when people call outside of your schedule, will take messages and email them to you. You can decide whether to enable or disable this feature at any time from within your Dashboard. Learn more about voicemail in this article.
When uConnected voicemail is enabled, the call will play your recorded uConnected voicemail greeting and allow the caller to leave a message, which will be emailed to you. When uConnected voicemail is disabled, your uConnected voicemail will not play and the call will simply be ended if not answered by you or your device’s built in voicemail.
Personal Platform
To Enable/Disable the Voicemail Email Service:
- Log into your uConnected Dashboard
- Click the Account Details page within the left menu
- Find the Advance Settings section.
- Toggle the relevant button to enable or disable the Voicemail Service.
Business Platform
The business platform allows you to manage different types of voicemail greetings for your services. To learn more about managing greetings linked to your schedule, visit this support article. Follow the steps provided below to enable and disable voicemail functionality for a service.
- Log into your uConnected Dashboard
- Click Services in the left sidebar
- Click Edit Schedule on the service that you would like to revise
- Locate the desired schedule on the relevant day of the week and click Greetings & Music
- Review the various greetings options and make changes to meet your needs
