Managing Information Security

All uConnected voice & data services are hosted in Australia at leading data centres with enterprise-grade security. Your privacy matters. Calls are not recorded and logs are only kept to comply with Australian metadata retention laws and to populate the Call History section of your Dashboard portal. Explore our Privacy Policy for more information.

SMS Authentication

If you’d like to add an additional layer of security to your account you can enable SMS Authentication. Doing so will require individuals accessing your Dashboard’s Payment, Greetings & Account Details pages to provide a single use SMS code. It’s a type of two-factor authentication that’s designed to protect sensitive Dashboard pages. The code is sent to the Account Owner’s Phone Number, set on the Account Details, and without this code access will not be granted.

To enable SMS Authentication:

  1. Log into your uConnected Dashboard
  2. Click Account Details from the left menu
  3. Look for the toggle shown below on the right hand side

To enable login email notifications:

  1. Log into your uConnected Dashboard
  2. Click Account Details from the left menu
  3. Look for the toggle shown below on the right hand side


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