Setting Up A Trial
What Happens When I Use All My Free Trial’s Minutes?
We keep you updated as your trial progresses with usage notifications as you consume minutes, but also review your usage using the website or in the uConnected app.
If you use all of the minutes included in your free trial, and you have auto top up enabled, your service will automatically top up with your selected number of minutes. If not, or if the top up fails, we’ll send you an email and SMS inviting you to log into your Dashboard to recharge your service and reactivate. The recharge pricing is the same as on the website, check it out right here. If you do not recharge then your service will remain paused for at least two weeks, which gives you the opportunity to log in and recharge when the time is right – without losing your uConnected phone number.
What Happens When I Finish My Free Month Without Using All The Minutes?
We’ll remind you via email if you make it to the end of your free trial month without using your included minutes so you can decide if you’d like to continue with your service. If you don’t cancel, and you have auto top up enabled, your service will automatically top up with your selected number of minutes. If not, or if the top up fails, we’ll send you an email and SMS inviting you to log into your Dashboard to recharge your service and reactivate.