Setting Up A Trial

New members are invited to try all of uConnected’s features completely free for up to one month! This includes choosing a new phone number, managing all scheduling, blocking callers, forwarding calls to anyone and much more. Simply select ‘Sign Up’ in the top right and follow the steps, including adding a payment method in case you’d like to keep your service going after your free trial. We’ll be in touch a few weeks into the month to let you know that your trial is coming to an end, at which point you can revise your account and not pay a cent – or just keep the magic going! Learn more about free trial eligibility within our Terms of Use, then get started right here.

What Happens When I Use All My Free Trial’s Minutes?

We keep you updated as your trial progresses with usage notifications as you consume minutes, but also review your usage using the website or in the uConnected app.

If you use all of the minutes included in your free trial, and you have auto top up enabled, your service will automatically top up with your selected number of minutes. If not, or if the top up fails, we’ll send you an email and SMS inviting you to log into your Dashboard to recharge your service and reactivate. The recharge pricing is the same as on the website, check it out right here. If you do not recharge then your service will remain paused for at least two weeks, which gives you the opportunity to log in and recharge when the time is right – without losing your uConnected phone number.

What Happens When I Finish My Free Month Without Using All The Minutes?

We’ll remind you via email if you make it to the end of your free trial month without using your included minutes so you can decide if you’d like to continue with your service. If you don’t cancel, and you have auto top up enabled, your service will automatically top up with your selected number of minutes. If not, or if the top up fails, we’ll send you an email and SMS inviting you to log into your Dashboard to recharge your service and reactivate.


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